Warranty

At VST Security Solutions, our products are field tested to guarantee best quality and long lasting performance.

Our Guarantee

At VST Security Solutions, our products are field tested to guarantee best quality and long lasting performance.

All of our products come with a 1yr parts & labor warranty. Warranty starts on the date when product installation is complete. For ship out orders warranty date starts once product is delivered to customer. Standard warranty is guaranteed by VST Security Solutions, LLC. You may purchase an extended warranty up to 3 years.

Warranty coverage is only for the original customer listed on the original invoice.

More Information

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:

– The product is not used according to instructions given in the instruction manual.

– Computer viruses, repairs or software installations done by a non-authorized technician

– Defects caused by improper use as determined by the company personnel.

– Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the set.

– Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.

– The original serial number is removed, obliterated or altered from product.

– Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service centre or purchaser’s residence.

Please Note, VST Security Solutions, LLC is not responsible for any damage, property loss or any other accidents or expenses caused by malfunction of products purchased from us. Our liability is limited to the price paid for the product. In no event will VST Security Solutions, LLC be liable for any direct or indirect consequential damages, loss of anticipated profits, loss of time or any other losses incurred by the buyer in connection of this purchase, installation, operation, or failure of this product. This warranty does not replace any type of insurance.

This warranty is not intended to replace insurance and because the system is operated and managed by the purchaser, VST Security Solutions, LLC makes no representations of the system’s ability to prevent loss, theft, damage, injury, or that these products will protect persons and property. VST Security Solutions, LLC will in no way be liable for loss of use, loss of time, inconvenience, commercial loss, loss of profits or savings, incidental, special, or consequential damages arising from the use or inability to use products sold by VST Security Solutions, LLC.

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